FAQ

Here you can find the answers to most frequently asked questions.

Booking
  • How can I book a room?

  • How can I book a room?

  • Is there a minimum stay requirement?

  • Is there a minimum stay requirement?

  • Can I make a change to my booking?

  • Can I make a change to my booking?

Amenities
  • What amenities are included in the Studio rooms?

  • What amenities are included in the Studio rooms?

  • What amenities are included in the Studio rooms?

  • Are towels provided?

  • Are towels provided?

  • Are towels provided?

Payment
  • What forms of payment do you accept?

  • What forms of payment do you accept?

  • What forms of payment do you accept?

  • When is payment due?

  • When is payment due?

  • When is payment due?

Cancellation policy
  • What is your cancellation policy?

  • What is your cancellation policy?

  • What is your cancellation policy?

  • What happens if I need to cancel my reservation?

  • What happens if I need to cancel my reservation?

  • What happens if I need to cancel my reservation?

General
  • Are pets allowed in the rooms?

  • Are pets allowed in the rooms?

  • Are pets allowed in the rooms?

  • Is smoking allowed in the rooms?

  • Is smoking allowed in the rooms?

  • Is smoking allowed in the rooms?

  • Do you offer discounts for longer stays?

  • Do you offer discounts for longer stays?

  • Do you offer discounts for longer stays?

About us

Ryegate House

Nestled in the heart of Colchester, Ryegate House offers the perfect blend of convenience, comfort and community. With 26 contemporary rooms designed to meet the needs of guests, our studio flats ensures a seamless living experience. Whether you're here for business or leisure, Ryegate House is where you’ll feel at home.

26 rooms

Newly refurbished in 2024

Next to the city centre

10 minute walk to both Colchester train stations

About us

Ryegate House

Nestled in the heart of Colchester, Ryegate House offers the perfect blend of convenience, comfort and community. With 26 contemporary rooms designed to meet the needs of guests, our studio flats ensures a seamless living experience. Whether you're here for business or leisure, Ryegate House is where you’ll feel at home.

26 rooms

Newly refurbished in 2024

Next to the city centre

10 minute walk to both Colchester train stations

About us

Ryegate House

Nestled in the heart of Colchester, Ryegate House offers the perfect blend of convenience, comfort and community. With 26 contemporary rooms designed to meet the needs of guests, our studio flats ensures a seamless living experience. Whether you're here for business or leisure, Ryegate House is where you’ll feel at home.

26 rooms

Newly refurbished in 2024

Next to the city centre

10 minute walk to both Colchester train stations